What should I do if the product I receive has quality issues?
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Author:Dongguan Xingkaihua Printing Packaging Co., Ltd
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Time:2025-07-31
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We strictly control product quality. However, if you discover a quality issue with the product, please contact our customer service staff within 3 business days of receipt and provide a detailed description and photos. We will immediately arrange for a dedicated person to verify the issue. If the issue is confirmed to be a quality issue, we will replace the product, restock it, or provide a return and refund service free of charge to ensure your rights are protected.